May 07, 2024  
2021-2022 Academic Catalog 
    
2021-2022 Academic Catalog [ARCHIVED CATALOG]

EVMG 2240 - Cultural Awareness & Service

3 hr(s).
This course is designed to help students in the service industries develop foundational knowledge and tools to increase cultural sensitivity; recognize the benefit, impact and challenges created by cultural differences; and improve cultural competence and communication.  Practical leadership, customer service skills, and team building approaches to organizational behavior will be presented.